Shell in Calabasas, CA Open now

Reviews about Shell

• ★ ★ ★ ★ ★

  March 05, 2020, by Satpal Mac
  Well stocked up and clean GAS station. The staff here is friendly and courteous. There is a United State Post Office inside which provides all services except Passports.
• ★ ☆ ☆ ☆ ☆

  January 15, 2020, by Estela Castellanos
  I had a horrible experience with Kapil, the young male attendant, when I told him about my car wash. I paid for an "Express" wash ($7) and drove my car through. The wash didn't start as it should have; presoak, suds, scrub, etc. rather, wash started with scrub, then soak, and suds. The wash ended abruptly with half of the suds still on the car; in other words, it was not rinsed. When I informed Kapil my car had not been rinsed, he asked which wash I had paid for. I told him "Express." Kapil looked at the description of the wash and told me the "Express" didn't include a rinse; if I wanted a rinse, I had to pay $10. He then told me I just wanted to get something for free (the rinse). I tried to explain to Kapil that the soap/suds have to be rinsed off to be considered a wash, but he would have none of it. He told me I was an idiot, which made me really upset and I started throwing expletives at him and told him he was the idiot if he didn't know that a wash included the rinsing of the soap/suds. Kapil told me to get out of store and wouldn't provide me with the name or phone number for his manager.